Continuous Improvement

All results stem from a process. Even capable individuals struggle to consistently achieve optimal outcomes when working with a flawed process, both within and outside the organization. It’s common to attribute failures to the people involved, but most often, the underlying problem lies in an inadequate process rather than with the individuals.
Examples of Positive Actions: 

• When a mistake happens, prioritize enhancing the process that led to the error.
• Confirm that all components, materials, information, and resources are accurate and meet specifications before utilizing them in a process.

Customer value is maximized when it is produced in response to genuine demand and maintains a seamless and uninterrupted flow. While one-piece flow is the goal, demand is frequently misaligned both within and between organizations. Waste refers to anything that hinders the continuous flow of value
Examples of Positive Actions: 

• Prevent the production or availability of excess products or services beyond that is needed to meet customer demand.
• Make sure that necessary resources are accessible when they are required